Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Introduction

At Tabletime, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our restaurant booking service.

By using our service, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your personal data and being transparent about our practices.

Information We Collect

We collect information that you provide directly to us and information collected automatically when you use our service:

Personal Information

  • Name and contact details
  • Email address
  • Phone number

Booking Information

  • Reservation history
  • Dining preferences
  • Special requests
  • Group size

Account Information

  • Login credentials
  • Profile information
  • Payment methods (encrypted)
  • Communication preferences

Usage Data

  • Website interactions
  • Device information
  • IP address
  • Browser type

How We Use Your Information

Service Delivery

Process your restaurant bookings, send confirmations, and manage your reservations

Communication

Send booking confirmations, reminders, and respond to your inquiries

Service Improvement

Analyze usage patterns to enhance our platform and user experience

Security & Fraud Prevention

Protect your account and prevent fraudulent activities

Data Protection

We implement appropriate technical and organizational measures to maintain the security of your personal information:

  • Industry-standard encryption for data transmission (SSL/TLS)
  • Secure storage with encrypted databases
  • Regular security audits and vulnerability assessments
  • Access controls and authentication measures

Your Rights

Under data protection laws, including POPIA (Protection of Personal Information Act) in South Africa, you have the following rights:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict data processing
Data portability
Object to processing
Withdraw consent

To exercise any of these rights, please contact us using the information provided in the Contact section below.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Third-Party Services

We may employ third-party companies and individuals to facilitate our service, provide service on our behalf, perform service-related tasks, or assist us in analyzing how our service is used.

These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

This privacy policy was last updated on 03/12/2025.